Hilton Prague, Hilton Prague Old Town, Cloud 9 sky bar & lounge and Zinc Restaurant announced that they have received a TripAdvisor® Certificate of Excellence award. The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Establishments awarded the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website. It is a true recognition for top performing hotels and restaurant as reviewed by travellers on the world’s largest travel site.
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account reviews ratings. Businesses must maintainan overall TripAdvisor bubble rating of at least four out of five, volume and recency of reviews. Additional criteria include a business’ tenure and popularity ranking on the site.
“Winning four TripAdvisor Certificates of Excellence is a true honour for the entire team of Hilton Hotels in Prague. We really appreciate every single guest review on TripAdvisor and would like to say a big thank you to all of our guests”, said Michael Specking, cluster general manager at Hilton Prague and Hilton Prague Old Town. “For Hilton Prague, Hilton Prague Old Town, Cloud 9 and Zinc it is a great achievement to gain such recognition and at the same time a commitment to keep the high level of service.”
“TripAdvisor is pleased to honour exceptional hospitality businesses for consistent excellence,” said Marc Charron, President of TripAdvisor for Business. “The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience.”
TripAdvisor® is the world's largest travel site*, enabling travellers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travellers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, reaching nearly 260 million unique monthly visitors**, and more than 150 million reviews and opinions covering more than 4 million accommodations, restaurants and attractions. The sites operate in 39 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.